Through our online store ichor-epirus.gr you can make use of the most common and secure automatic payment methods that operate in all online stores worldwide. In addition, you can choose as a payment method the cash on delivery as well as the bank deposit. In detail the supported payment methods are:
Payment by cash on delivery
With this payment method you can pay the total cost of your order to the distributor or the Courier Center store in your area upon receipt of your order. The cost of the cash on delivery service is 2€ and is valid for all cities in Greece.
Payment via credit, debit and prepaid cards
The process of completing your payment is handled by Piraeus Bank, providing a secure window on our website, thus ensuring the absolute security of your transaction.
All debit, credit and prepaid cards are accepted: Visa, MasterCard, Maestro and Diners.
The payment process follows these simple steps:
When you have completed the selection of the products you want to buy, you choose to pay by card.
A box appears on your screen containing the secure VIVA PAYMENTS interface, where you enter the details of the card you wish to use. (ichor-epirus.gr, for security reasons, does not have access to your card details).
Once the card details have been entered, VIVA attempts to charge the card with the amount of your purchase. Then, depending on whether the transaction is accepted or not, a positive or negative response is returned to you.
The high level of security of the i-bank VIVA service is ensured by the following:
All payments made using the card are processed through the VIVA electronic payment platform and uses TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches the intended recipient, who will be able to decode it using the appropriate key.
The systems and procedures used by VIVA prevent unauthorized third parties from accessing its data and information systems. The Bank's website on which you enter your card details bears a digital certificate so that anyone can check its authenticity, i.e. to verify that it really belongs to VIVA's i-bank service.
If the issuing bank supports the use of a secret code for the execution of on-line card payments and you have received such a code, the i-bank VIVA E-Commerce Service automatically asks you to enter the secret code.
The i-bank VIVA e-commerce service follows the best international practices in the field of e-commerce payments and is also fully compatible with the security protocols of the international card organizations Verified by Visa and MasterCard SecureCode for secure on-line card payments.
Payment by bank deposit
With this payment method you can pay the total cost of your order by depositing the total cost of your order in our bank account at Piraeus Bank. The details of our bank account are as follows:
Account Beneficiary: SOCIAL COOPERATIVE ENTERPRISE OF PRODUCERS OF EPIRUS ICHORUS
Bank: Piraeus Bank
IBAN: GR51 0171 6010 0066 0115 1548 542
Regarding the payment method by bank deposit, we inform you that if the deposit of the total cost of the order is not completed within 2 working days, the order will be cancelled.
4. Privacy & Cookies Policy
Privacy Policy (GDPR) & Personal Data Protection
ichor-epirus.gr always with a view to the legality and protection of your Personal Data, as it is shaped by the new legal framework of the European Union, would like to inform you about the General Data Protection Regulation (GDPR). The General Data Protection Regulation (GDPR) is in force since 25 May 2018 and enables everyone to better control their personal data. At ichor-epirus.gr we take the management and processing of personal data very seriously. For this reason we have implemented a new Security & Privacy Policy, in your navigation and transactions on our website, which is fully compliant with the regulation. We have listed, by way of example, some of your most important rights, as far as your personal data is concerned:
- The right of access
You can ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, what it is used for, where it was collected from, if not from you directly, and to whom it has been disclosed, where applicable. You may obtain from us, free of charge, a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copy you may request from us.
- The right of rectification
You can ask us to correct the personal data concerning you. We make reasonable efforts to keep your personal data that we hold or control and that is used on an ongoing basis accurate, complete, current and relevant, based on the most recent information available to us. You also have the ability to review and correct your personal data by logging into your personal account on ichor-epirus.gr.
- The right to erasure
You can ask us to erase your personal data where - the personal data is no longer necessary in relation to the purposes for which it was collected or processed - you have the right to object to further processing of your personal data and you exercise this right - the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing - your personal data has been unlawfully processed unless the processing is unlawful or unlawful;
What are cookies?
"Cookies" are small pieces of text files that are stored in the user's browser when visiting a website. The information stored on the user's computer may contain information such as the pages visited, the date and time of the visit and a random and unique user identification number. Under no circumstances do cookies contain personal information or information that would allow anyone to contact the website visitor by telephone, e-mail, etc. In addition, by using cookies there is no access to documents or files on your computer. With this use, the site is able to store useful information about the user's browsing of the site, as well as read this information to provide the user with a consolidated browsing experience. In addition, cookies help us to see the performance and traffic of our website, improving its presentation and content according to the preferences of our visitors.
What cookies do we use on our website?
We use cookies on our website to manage login sessions, to provide personalised web pages and to tailor advertising and other content to reflect your specific needs and interests. Cookies may also be used to compile anonymous, aggregate statistics that allow us to understand how the public uses our website and help us to improve its structure and content. We cannot verify your personal identity from this information. You can modify your browser settings to reject some or all cookies, except those that are strictly necessary. You should be aware that some features are only available through the use of cookies and if you choose to reject cookies, these features may not be available. Generally there are the following categories of cookies used on our website:
- Necessary cookies
Necessary, otherwise, absolutely necessary cookies are essential for the proper functioning of our website, allow you to browse and use their functions, such as access to secure areas or use of the shopping cart. These cookies do not recognize your individual identity. Without these cookies, we cannot provide effective operation of our website.
- Functionality Cookies (Preferences)
These cookies allow our website to remember user choices such as user name, language or region in order to provide enhanced and personalised features. They may also be used to provide services requested by the user, such as viewing videos or using social media. The information collected by these cookies can be made anonymous and it is not possible to track browsing activity on other websites.
- Performance Cookies (Statistics)
These cookies collect information about how visitors use our website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website.
- Marketing cookies
These cookies are used to provide content that best suits you and your interests. They may be used to send targeted advertising/offers, limit advertising impressions or measure the effectiveness of an advertising campaign. We may use these cookies to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and partners who referred you to us.
- Unclassified cookies
Unclassified cookies are cookies that are in the process of being classified, together with the providers of individual cookies.
Where can you find more information about the general use of cookies?
More information on the general use of cookies, as well as on the methods of blocking or restricting them, can be found on the website cookiepedia.co.uk/all-about-cookies.If you wish to enable or disable the use of cookies in your browser settings, you can visit the following websites and find out what you need to do.
Microsoft Edge support.microsoft.com
Firefox support.mozilla.org
Chrome support.google.com
Safari support.apple.com
Safari for iPad and iPhone support.apple.com
Opera blogs.opera.com
Changes to the Cookie Policy
This cookie policy may be modified at any time. We therefore recommend that you refer to this policy regularly. This policy came into force on 31 December 2021. If it is amended, the date on which it was amended will be indicated. The cookie policy as formulated by the most recent amendment shall always be deemed to be valid.
Skroutz service usage data
In order to be able to constantly evaluate and improve the quality of the services provided to the consumer, our company uses the Skroutz Analytics service, which works with cookies. Through this service, if you have previously given your consent through Skroutz.gr, usage statistics are safely communicated by us to Skroutz. The data obtained by our company through this service is covered by the privacy policy as well as the cookie policy of Skroutz.gr, at the end of which you can also revoke any consent.
5. Security of transactions
The ichor-epirus.gr recognizes the importance of the issue of security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to your personal data is secure and confidential. To ensure the protection of your personal data, ichor-epirus.gr uses SSL (Secure Sockets Layer) technology. SSL is the most trusted carrier for the security of internet transactions on a global scale. With this technology, every item you enter on our site is encrypted before it goes online and then the authenticity of the message and the server is investigated. Finally, personal security is the password you give when you create an account at ichor-epirus.gr. In order to present any of your personal information, you must first provide your Username and Password. For this reason, you must store these details properly (e.g. using a reliable password management application), so that they do not risk falling into the hands of third parties. All transactions carried out through ichor-epirus.gr are governed by International and European law, which regulates issues related to e-commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance sales. The security of the e-shop of ichor-epirus.gr is achieved by the following methods:
Customer identification
The passwords used to identify you are two: the Username and Password, which, each time you enter them, provide you with secure access to your personal information. You can change your Password as often as you wish. You have exclusive access to your information through the above passwords. For this reason, you are solely responsible for maintaining their secrecy from third parties. In case of loss or leakage of the Password, you must immediately notify the ichor-epirus.gr team, otherwise, it is not responsible for the use of the password by an unauthorized person. Ichor-epirus.gr in no way discloses or makes public your personal data and information you entrust us with. The personal data which you make available to us with your registration are used exclusively for the execution of your transactions. All information is encrypted and stored in complete security.
Ensuring the confidentiality of personal data transfer
To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol.
Controlled access (firewall)
Access to the systems of ichor-epirus.gr is controlled by a firewall, which allows the use of specific services by customers/visitors while prohibiting access to systems and databases with confidential data and information.
Encryption
From the beginning to the end of your connection (online session) with the online store, all your information and personal data are encrypted using the 128-bit SSL encryption protocol. Encryption is essentially a way of encoding the information until it reaches the designated recipient, who will be able to decode it using the appropriate key. Each time you log in to the online store, all communication between your computer and ichor-epirus.gr's systems is encrypted using a 128-bit key. The ichor-epirus.gr system decrypts the information it receives using the same key (predefined at the start of your connection to the service) and then processes it. The ichor-epirus.gr systems send you information following the same encryption process.
Confidentiality of transactions
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply to e-commerce. All information transmitted by the customer / subscriber to ichor-epirus.gr is confidential and we have taken all necessary measures to use them only to the extent necessary in the context of the services provided. Some of the measures taken are the following:
1. Only authorised employees have access to your transaction information and only when necessary, e.g. to process your requests.
2. The ichor-epirus.gr does not disclose customer data and their transactions, unless it has written authorization from you or it is imposed by a court decision or decision of another public authority.
3. In the event that ichor-epirus.gr uses third parties to support its systems, it takes care to ensure confidentiality.
4. You may request any data held about you and their correction if you can document the existence of an error.
5. For your own safety, you should also treat all information provided through the service as confidential and secret and not disclose it to third parties.
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